Vanguard Mercantile: Professional Service Agents

Mercantile & Field Agents with Excellence

Local, Connected & Confidential

Committed to Delivering Excellence

At Vanguard Mercantile, we’ve got our client's best interests at heart. Get in touch with our team today to hear about our wide range of services.

Get in Touch

Dedicated To North Queenslanders

From Mackay and Surrounds
to Cairns and Surrounds

Leading From The Front

Serving With Integrity & Respect

Looking for a mercantile agent in North Queensland? Look no further than Vanguard Mercantile. Like our name suggests, we are a leading mercantile agency providing high-quality conflict management and resolution services. We pride ourselves on delivering the best possible resolutions for your needs.


Servicing clients all over North Queensland—including Townsville, Cairns and Mackay—we provide an array of professional services. These include:



While we are a relatively young business, we’ve been at the forefront of mercantile activities in North Queensland since our inception. Our agents serve clients with integrity and respect, delivering excellence at all levels of their operations.


From our Townsville headquarters, our services are available as far south as Mackay and surrounds to as far north as Cairns and surrounds. Clients outside of these areas can be serviced by negotiation.

Learn More

What is a Mercantile Agent?

A mercantile agent is an authorised person who completes mercantile activities for a third party. These agents act as representatives for their respective third party and work on their behalf. Financial institutions, insurance providers, debt collectors and legal firms often use mercantile agents to act as middlemen. They are often required to re-establish connection and communication between two parties to resolve an outstanding conflict.


At Vanguard Mercantile, our mercantile agents have excellent communication skills and treat all parties with dignity. Our background in the industry, combined with years of experience in the communication sector, enables our agents to think on their feet and solve complex problems quickly and effectively. The needs of our clients are our first concern, and we will go above and beyond to ensure their requirements are met.


For more information about our services, contact our team today on 0414 226 244.

Contact Our Team

We’re a full-service private investigation and process serving agency, with a team of highly knowledgeable, skilled and friendly personnel. Our team operate nationwide and offer only the most professional services.

Field calls are often conducted to re-establish communication with a subject for a client. These personal visits are effective at achieving results without the need for following expensive legal options.

Our repossession agents are skilled in debt collection and asset recovery services. Banking, finance and insurance sectors often utilise the talents of our team.

Working through a divorce can be a very challenging time for all parties involved. Our mercantile agents will serve divorce papers to your spouse and help you through the process.

Let our auditors conduct your next asset, stock and floorplan audit. Our examinations will include a comprehensive report of our findings for your shareholders and/or members.

If you’re owed money following a court order, you can apply for an enforcement hearing to uncover financial information about the person who owes you money. Get in touch with our agents for assistance throughout this process.

Our Licenses, Credits & Supports

Vanguard Mercantile is a government licensed mercantile agency with strong community values. In only a few years of business, we have developed a reputation for trustworthy and reliable services throughout North Queensland and our client base has grown organically as a result. 


We are proud to be a member and Bronze Level Supporter of the Institute of Mercantile Agents Limited and Australian Institute of Credit Management. To find out more, get in touch with our team today!

Get in Touch

Areas We Service

Australian Government Australian Taxation Office


Australian Government Australian Business Register


Federal Circuit and Family Court of Australia


IMA


EQUIFAX


Legal Aid


Federal Court of Australia


QCAT


ACCC


Queensland Government


TMS


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